Calgary Member Hub

The essentials are first. Choose your location to see the right building security contact and your location details.

Service request
Submit a maintenance or repair request

Non-urgent requests are typically answered by the next business day.

Emergency number
Matt (Calgary Maintenance Emergencies)

Urgent means: flooding, power outage, or a security risk.

Building security
Southcentre security

Use building security for immediate building concerns.

Call 587-437-4517 24/7 line: 403-835-4301
How to submit a service request what to include
  • Step 1: Open the Service Request Form.
  • Step 2: Choose your location and add your studio number or business name.
  • Step 3: Describe the issue clearly. What happened, where it is, and when you noticed it.
  • Step 4: Add photos if possible.
  • Step 5: Submit. Non-urgent requests are typically answered by the next business day.
Location details
Southcentre

Concierge email, WiFi, parking, and hours.

    Support contacts
    Who to reach out to and when

    If you are not sure where to go, start with concierge.

    Directory profile updates are not self-serve. Email your concierge to request changes.

    Referral program
    One month free for every successful referral

    If someone you refer signs a lease, you receive one month free.

    How to submit a referral quick email
    • Email your location concierge with their name, service type, and best contact info.
    • Tip: include a link to their Instagram or website if you have it.
    House standards short version
    • Noise: keep sound inside your studio.
    • Shared spaces: clean as you go.
    • Laundry: remove loads promptly.
    • Guests: clients welcome. For non-client guests, check with concierge if unsure.
    • Security: do not share access codes outside of business needs. Report concerns right away.